At WebMaker.world, a product owned and operated by ACOS ECOMSHOP TECHNOLOGY PRIVATE LIMITED, we are committed to providing high-quality digital products and services. Since our platform is a software-as-a-service (SaaS) tool that delivers value instantly upon activation, our return and refund policy is governed by fair-use terms as outlined below.
WebMaker.world is a digital SaaS platform, and once an account is created, access is granted to premium features including:
Store builder tools
Theme libraries
Hosting and SSL
Subdomain or custom domain configuration
Payment gateway integrations
Admin dashboard and analytics
Due to the intangible, instantly accessible nature of our product, refunds are generally not applicable after successful account activation or store setup.
We may offer refunds only under the following rare conditions:
If the user never accessed or logged into their account after payment
If the platform was not functional due to a verified technical fault on our end, and no resolution was provided within 7 working days
If the service was purchased in duplicate or by error and reported within 24 hours
Refund requests that do not meet these conditions will be denied.
Refunds will not be provided in the following cases:
User changed their mind after activation
Domain connection issues caused by third-party registrar or DNS delays
Delay in content uploading or customizations from the user's side
Violations of our Terms of Service
Services partially used (e.g., theme selected, products uploaded)
You may cancel your plan anytime from your dashboard. However:
Cancellations do not imply automatic refunds
The platform will remain active for the remainder of the billing cycle (monthly or yearly)
No refunds will be issued for unused periods of active subscriptions
If you believe you are eligible for a refund, please email us with:
Your registered mobile number and email
Payment proof and transaction details
Exact reason for refund
Email: [support@webmaker.world]
Subject Line: Refund Request – [Your Registered Email]
All requests will be reviewed manually and responded to within 7 working days.
We reserve the right to modify this Refund Policy at any time. Updates will be reflected on this page and major changes will be notified to users via email or dashboard alerts.
ACOS ECOMSHOP TECHNOLOGY PRIVATE LIMITED
📍 601 B, Annapurna, Adarsh Nagar, Opp. Oshiwara Park, Andheri West, Mumbai – 400102
📞 +91-6290421424
✉️ support@webmaker.world
